Thursday, February 19, 2009

the Crisis - Are we in the Right Track

The American car manufacturers is still looking for the loan from the government in order to survive, due to the low in sales and market demand.

If I were the government of America, I will not giving them the second loan since they receive the first sum of USD134M from the tax payer, why should they need the second loan. How much can the government to fulfill the hole and their requirement if they themselves are not doing the proper things and works.

In the manufacturing system, most of us know, cost constrain is a problem. They should always think of efficiency and productivity. Why those workers there ask for benefit and not productivity and efficiency. Why those workers there cannot or unable to think if they are the employer, what should they do and why they must do?

I have retrench some of the operators and not paying compensation, I give them a period of notice so that they can look for another job or arrange themselves on this, they employer give a promise to reinstate them after the crisis is over. It is better to remove a small group rather than the whole entire company close down. The person who refuse and objected on this is selfish, because they think of himself only, so they wanted everybody to dismiss, they wanted to see everybody in trouble, the whole country collapse in economic wise. I bring the company up from month after month in reducing the losses, cut expenses, improve efficiency and reduce manufacturing cost by sorting new suppliers, improve on the resent materials and improve on the system and method of assembly them. Arrange several shift rather than providing overtime and paid a lot of overtime salary. Rotating shift will helps the employer to cut all the overtime cost including Sunday. Taking off all unnecessary steps and process and maintain only those necessary and put more value on the process. cut down the process link as well as providing automation. Put all the work in one line avoid shifting the parts from one station to another.

Improper system can cause wastage in the production line and increase manufacturing cost, directly affect the income of the company. Some of the process implemented may not be necessary, please bare in mind that, we want the product, so if the production floor can provide the quality product, so what, we are not buying the production system, who care the product is manufactured under the tree or a well equip factory, I mean an air condition factory, providing healthy drinks, meals, recreation facilities, sport facilities, transportation, accommodation to the employers. Luxury cars with a driver to the management staff free luxury facilities to the top management and so on. All this is not necessary and it doesn’t help in the quality of the products. Why should the employer waste the wealth in such a way that creating a negative situation in the financial status. The top management should be responsible to the share holder, and they should not withdraw as much as they like. The company can close down, the share certificate can turn into a waste paper, but what should we do to the employees and the economic of the country and all other country affected by them? The world is just like a chain, it is link together, we or someone cannot said they are not related or they are not affected. Everybody will be affected and everybody is related in this crisis. If no one is trying to get something for himself only without caring the benefit and the bad effect that can be happen from his action, the crisis will not happen, they must be a person who is so selfish to take care of his own benefit only, the crisis is started and all others follow to do the same thing. Because of no one is trying to control and they think freedom means everything, they can do anything they like, so they care for themselves only. Are they enjoying at the end of the day? Do they feel happy when they sees their friends, relative, family members are suffering in this crisis, for what they have done? And he is the only one enjoying the fruit, he is just robbing from other and not creating something new for himself. The proper way is to create a bigger pieces of cakes for everybody and not rob from other.

The system and the regulation may said this is their human right, they have the right of doing this, they have the right to get and take away from the market because this is the market system, FREE TRADE. Because of allowing and because of the system that we trust, so the entire country and all other whom is not getting anything from this and those who really not involve in this does lost so much because of him or because of his thinking. The house of creating the system or the regulation should be sensitive to foresees the problem which may arise in the future and prevent them from happening or come true. That’s why we need a leader. A good leader should take care of their subordinate and supporters, they don’t take care of himself, they shouldn’t say you cut your salary to help the company to go through this crisis, but all together face the problem and work together, if the staffs get USD 5000 a month, then USD 10,000 is more than enough for the CEO.

If I were you, I will change all the person-in-charge, because they are the one who create the trouble and they are the one who cannot manage properly. If we want to change the situation and the status of the company or organization from bad to good, this leader must be change because of their thinking and mind set.

I am not an international famous business administrator, but I have been in the management level of the manufacturing environment for long time, I understand, if we cannot change, we will left behind. Is up to you , you yourself to decide, whether you want to left behind or moving forward together with others. Your own decision.

Wednesday, February 11, 2009

Free Refill or wasted

I just interview someone “why you take so much?”, “It’s free”.

“Why you waste them?”, “It’s free.”

This are the two simple answer where I got them from a shopping centre at Mutiara Damansara, where they provide free refill coffee, soft drink and water. I had been watching them for two hours, sitting at a small round table just beside this refill machine after purchasing a bad sheet and a kitchen cabinet. I would not sit there for so long if I am not had my back hurt before the CNY. It is just because I need a break after walking for some time, therefore, I took a break at that refreshment area.

I consider the business is not that good, even thought the two line is long; it is just because of the slow pace staff, they are more on having the attitude of “be patient”. A huge shopping centre like this, should not be at this level, their turn over should be few time double to cover the cost and expenditure. Drinks and recipe sold here is not that attractive but to give an image that it is worth to buy because of the free refill and the attraction of the ice cream.

I am doubt, whether the store is making profit, because of providing the free refill, most of the people are just getting some hot dog, ice cream, and drink only. After that, they are just like me, taking a break at the small table. And most of them are refilling the drink with their cup, some of them brought a bottle, and some of the kids just washing the cup there with the soft drink. I notice few of the adults are just testing the drinks, they pull a cup full and test with a sip. Keep changing the drinks after testing those, throw away, drain the cup with the soft drink and take difference drink. From the way they dress, they are consider as the middle class of income people, because they are not branded shirt, they wear slipper, the children are wearing normal jeans, the white T-shirt is almost black. One of them is over weight. Look’s like a blue collar. Children talking loud and lout with each other with mandarin about the drinks, arguing on what to take and who should test them. The father is just watching without interference.

It is not the mistake of the store, but the matter of the education, from the age of the boys, they should be school student, they should have learn to take care of the things, either they belong to us or not to us, either they are free or not for free, love them and appreciate that they are given to us for that and the opportunity. This is the problem that we are facing, our people; either they are senior or junior, very few of them know to appreciate on what they have got. They only know to get angry for what they don’t get. They will turn around and said; you are no good, because we are not taking care of.

What I would like to propose is to control the free refill, with a refill card, so that, they need to slot the card before having the refill, slot the card every times when they press the machine, doesn’t care they make mistake or they just want to wash the cup, they waste the chance if they don’t take serious. That card should be limited to one or two refill only. I think it is more than enough for an adult to have two refills, means they have a total of three cups. So that, it wouldn’t end up with one cup of drink with unlimited refill for one family. The unlimited refill should give to those handicap or the poor as a social contribution if they have made huge profit from us. But not to waste like this.